Last Updated: November 24th, 2017
- What Personally Identifiable and Proprietary Information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
1. Information Collection, Use, and Sharing
We may collect, store and use the following kinds of Personally Identifiable and Proprietary Information:
(a) information in regard to any purchases and agreements you make of our Service through our website (including but not limited to your name, business name, address, email address, telephone number, API (application programming interface) keys, usernames and passwords, credit card details, database files, graphics, and proprietary business processes);
(b) any other Personally Identifiable and Proprietary Information that you decide to give us transmitted via our website forms, email, telephone, or other direct contact from you.
We only have access to collect information and files that you voluntarily give us via our website forms, email, telephone, or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us and fulfill your Purchase to use the Service. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your Purchase e.g. to format your database files, to integrate your software or database with third party products and services to report on your data, to report on your database files, to provide professional email signature graphics, to store your data, to automate business process transactions and delete or tag record duplicates within your database; including but not limited to, related third party products and services.
When it is necessary to share your information, we partner with another party to provide the Service to fulfill your requests to use the Service. When you request the Service, we will share your Personally Identifiable and Proprietary Information that is necessary for the third party to provide the Service. These parties are not allowed to use your Personally Identifiable and Proprietary Information except for the purpose of providing the Service.
3. Communication With You
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to our terms of service and policies.
4. Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you, except data related to our Data Retention policy stated in section 6.
- Express any concern you have about our use of your data.
5. Security & Information Protection
The security of your Personally Identifiable and Proprietary Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. When you submit sensitive information via the website, we take precautions to protect your information both online and offline.
Wherever we collect sensitive information (such as credit card data or database files), that information is encrypted and transmitted to us through our third party service providers in a secure way. You can verify this by looking for a closed lock icon at the top or bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
Only employees, partners, or contractors who need the information to perform a specific job (for example, software engineering or customer service) are granted access to Personally Identifiable and Proprietary Information. The Personally Identifiable and Proprietary Information are kept in a secure environment with our third party service providers and in our secure hardware devices. While we use encryption to protect sensitive information transmitted online, we also protect your information offline.
We strive to use commercially acceptable means to protect your Personal and Proprietary Information, although we cannot guarantee its absolute security.
If we learn of a security breach, we will inform you of the occurrence of the breach in accordance with applicable law.
Learn more about Security Overview.
6. Data Retention
We will permanently delete your database files, contact lists, accounts list, etc. at least 30 days after we have successfully converted your data. We will give you access to your data during that time and you will be responsible for acquiring your data. Login Credentials, API keys, business processes, and other Personally Identifiable and Proprietary Information will be stored on our service provider’s systems until you request this data to be deleted. However, we will deny your request to delete data retained and used as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:
- Billing information is retained for a period of 7 years
- Information on legal transactions between you and Cloud Referrals is retained for a period of 7 years
7. Links To Other Web Sites
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects your Personally Identifiable and Proprietary Information.
8. Terms of Service
When you use Cloud Referrals Service, you are subject and bound to the Cloud Referrals Terms of Service.
Cloud Referrals, LLC
1846 E. Innovation Park Dr. STE 100
Oro Valley, Arizona 85755, USA